IndiaCakes.com — delivery not completed

Website:Indiacakes.com

There was order supposed to be delivered yesterday but nothing has been done as of now. Order number [protected]. I chatted with their support team and they are pathetic. Their phone numbers do not work. I need the refund made asap as i don’t need the product anymore. The order was placed from usa and money was deducted. I have been trying to contact them but there has been no success. A delivery agent called and asked me the address and when confirmed he said it’s not his area and he cannot deliver. This has been a total disappointment and never ever we are going to use this vendor again
Was this information helpful?
No (0)
Yes (0)
Complaint comments 

Comments

I have ordered on 23rd April 2019 at 8 PM and asked to deliver the cake at 11.30 PM and even paid full amount along with delivery charges. Receipt no 686049. And when contacted customer service, he asked to provide screenshot of paid receipt. But they have not responded and also product(cake) is not delivered, which has spoiled my plan completely.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaCakes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    839
    Pending
    0
    Resolved
    29
    IndiaCakes.com Phone
    +91 20 4135 2222
    IndiaCakes.com Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
    View all IndiaCakes.com contact information