IndiaCakes.com — Didnt receive my order

I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
Was this information helpful?
No (0)
Yes (0)
Jun 11, 2021
Updated by Sandhiya S G
I didn’t receive my order. I placed an order (ID -612201) of cake for my friend. They didn’t receive it yet. I am calling customer care several times but there was no answer. Is this the way you satisfy your customer. I paid full amount after that you ppl charged for shipping charges. That also paid by me. But still now I am not getting updates. Getting money from the customer is main job of yours. Then, what about order. Do u have any transparency in your service. Really disappointed. If I didn’t receive my order today I will take further action.
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    IndiaCakes.com
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    3%
    Complaints
    839
    Pending
    0
    Resolved
    29
    IndiaCakes.com Phone
    +91 20 4135 2222
    IndiaCakes.com Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
    View all IndiaCakes.com contact information