IndiaCakes.com — Do not deliver even after taking extra delivery charge, that too without prior information

Website:

www.indiacakes.com

My Order number 1733342 ordered delivery date was 02 june 2022
I ordered a half kg strawberry cake the worth of Rs. 1200/-and Rs. 150/- one the occasion of Birthday, they accept orderd successfully but on the day i called many times but they don't respond after several times they called that they are not able to deliver that product on the location (when the location was in city) and when i was calling to giving numbers they cut my calls after asked that WHY ? they cut calls that time (10-15Times) when i asked about the refund they said that they send a coupon not a refund according to their policy but their policies also be to inform about coustom product at every stap and if they do not able to deliver that time also duty of their to inform about incompetence timely
Due to expect @indiacake my day was spoil totally.