I order cak on 24th september 2022 for pithoragarh...at the time of order i selected free delivery option nd paid amount of 515rs nd after some time iwas getting payment link for extra delivery charge via rozay pay nd then i called to customer care nd i asked why i m getting payment if i already paid nd she said chodo yr ignore kro use then i ok order to place ho gya h na koi issue to nhi h she siad no issues... nd then at 6pm i again called nd ask to agent she telling agar ap nhi kar skte payment exta to order deliver nhi hoga apka hold kar dia ha order i said nd then i again ask that why you guys are asking for payment then she disconnected the call...nd again called then she was shouting on me she was telling your is cancelled nd we will give you refund as customer care agent she dont know how to talk with customer...nd then i got a mail that they will refud me as a coupon code which can be use within one year...after this pathetic service why i will again order Was this information helpful? | 
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