IndiaCakes.com — Fooling the consumers

Address:

Pune

When I placed an order, they showed delivery charges as zero. Later they send me an email asking for more money for delivery. When I called their Customer Care, the lady started misbehaving and refused to cancel my order and asked to send an email. When I wrote to them I got no response. I called again and I think this time some senior lady was there. She started shouting when I asked to refund my amount in Credit Card back as I never wanted an voucher which could be used later as this I have no trust in them now. They say that delivery charges are mentioned on the site but if you see the screenshot, at the time of checkout, there were no delivery charges.

Pathetic customer experience.