IndiaCakes.com — Fraud business practice of asking for additional Rs.250 after payment, order stating Shipping & Handling 0.00

Address:

FF 07,First Floor,North Block,Sacred World Mall,Wanowrie ,Pune - 411040, India 020 - 66222222

Placed online order with IndiaCakes.com on Jan 5, 2022, 3:23:14 PM Order No - 1723397 with Delivery Date 05/01/2022
Items 1 - Black Forest Cake Half Kg SKU: IndiaProd357 ₹499.00 and
Item 2- 10 Elegant White Carnations Bouquet SKU: ichtml594 ₹475.00
with Shipping & Handling ₹0.00
Got Discount (DIS10) -₹97.40 hence total paid Grand Total ₹876.60
After 30 min got a separate mail with link to make payment of Rs.250/- for delivery stating that my location is outskirts. I am staying in the prime are of Rourkela.
Told them to deliver and collect Rs.250/- still they insisted on paying using link, seems like a fraud link. Contacted though mail, chat and call more than 100 time cumulative, they are not refunding my money. While placing order they dont tell anything on additional shipping charge or refund poilcy