I ordered a cake on 7th march 2021(order no. 602752), after ordering I got a call and mails to make an extra payment for delivery charge (150Rs) as the address I selected is far from there center I made that payment as I only wanted cake to deliver on time. I started calling the company an hour before the given time to make sure of delivery they didn't respond
Day after I asked for refund but they said that it's not in there policy so they can only provide a coupon code...after so many days of calling and Mailing I got another coupon code and I ordered another cake ( order no. 607129)with that on 28th April they again they charge for delivery (100Rs) not on site but with a seperate mail plus they didn't show that charges on bill (in mail)
I've been calling and Mailing all this time but no response. Was this information helpful? |
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