| Address: | F-07, 1'st Floor, North Block, Sacred World Mall, Wanowrie, Pune, 411040, Maharashtra ,India |
It started on April 24 2022, I have placed an order for a cake that to deliver on the same day between 9:55 - 11:55PM for which i have been charged an additional amount of 250 along with cake charges 545 and taxes 24.53, a total of 765.03 was paid to India Cakes. But it was never delivered, after repeated calls and mails, they have provided a discount coupon of Rs 515.03 and When i asked about additional RS 250 and Rs 30 they said that will be waived off on my next order and some silly reasons. They really don't have any process of fulfilling the orders to customers. They
Yesterday 24th April 2023, I have placed an order for a cake (545 (Cake Charges)+1.50(GST)+250(Shipp Charges)) and applied a discount coupon of 515 and chose to deliver between 9:15 - 11:55PM on the same day for that they have charged any Rs 250. As I want the cake to be delivered I decided to pay that Rs250 even know that they cheated me saying that 250 will be waived off in my next order. I tried to place the order using paytm payment option, but it is not working and failed(Attached). Then, I successfully placed the order using PhonePay option. After that there is no confirmation from India Cake but money got deducted successfully.
25th Morning I contacted customer support, she is rude and telling that will be delivered later as my order was placed at 8:52PM on 24th April and she disconnected the call. They have charged additional Rs 250 for delivering on the same day. I believe they are running this website just to loot the customers without fulfilling.
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