IndiaCakes.com — Lack of product and unprofessionalism

I ordered a combo cake and flowers and ur guys said me that flowers are not possible in my location only cake alone will be possible. i have paid 250 RS extra as well for the quick delivery and ur executives has given me a sure time that my cake wil be delivered by 12 PM. later when i called to inquire about the delivery they are saying you need to pay 700 delivery charge because half kg cake cant be delivered we need to deliver full and email has also been received for the same that my order is on hold to clear the 700 RS payment. without anything i cleared the payment because the delivery of cake was very very important for me. one lady she was very very rude with me when i asked about the inconvenience. first of all India cakes is very unprofessional and they are not sure about their services. and the customer service staff is very pathetic and rude. one lady end the call by shouting at me by saying i had already solved ur problem and i had talked to u for 8 mins. whats going on guys ???? we customers are paying for you and you are kidding with us ???? i need an answer or else i will escalate this issue so far. my order number is 608944. if i had not been received a call or email from india cakes management i will be escalating this case legally for far. Im not threatening but thats going to happen if i will not be contacted by any of your managerial position person.