IndiaCakes.com — Missbehaving agent and abuses so much on phone

I ordered a cake from this so called com but did not get order on time as it was birthday cake and even the comp did not bother to share any msg are any ifo about the cake so tried to call not connected called so mANY TIME same issue happen got a mail for extra delivery charges pay that also but still nit get any updaye called again some agent take the call she start abusing in diffrent language and talk with me in a very rude manner so cut the call n call again other agent recieved the call she was also in a same manner ridiculous she also abuses a lot called 3rd time and the 3rd agent was also showing same kind of attitude i am the cx we have the right to get update but what the ### comp is this i want answer and i want apology from the head of the comp i want get apology from the agents also what kind of comp is this and one the agent tell b ajawo pune kya karo lo GAY maira