IndiaCakes.com — No cake delivery, no refund

I order cake on 22 jan 2021(order-id 509157), for same day delivery. After making payment of 790Rs i got a mail that my order is placed but payment is pending. Then i chat and i was told that they have recived the payment and my order will get delivered on same day by 8:30pm. I was waiting but delivery is not done. Next day when i called they said, it could not be delivered but it will be delivered today. What is the need to take cake next day if anniversary is today. i asked then to refund my money, the they said they will not refund money. Even the customer care stop reponding. they have taken my money without any service.