IndiaCakes.com — no delivery of my order and poor customer service

Order no-345574
My order was supposed to be delivered by 2 PM on 24th feb 2020. I have been trying to contact customer care and track the status through link provided. Customer care service is quite poor to provide me a confirmed status. I have given wrong information that my order has been delivered when the receiver is not atleast contacted once. When i am trying to contact them now, the only answer I am getting is that the order is transferred to vendor. I even tried emailing them, no response . I doubt your site is fake and this your way of cheating on customers