IndiaCakes.com — No delivery or refund against the cake order

Address:

Pune

1. Order id “713047”. Ordered cake from indiacakes.com on[protected] for inr 494.10 to be delivered to a residential address in Chittorgarh on[protected]. Payment via hdfc internet banking.
2. After cake order, in an hour, received email that i have to pay extra inr 250 for delivery charges. They provided razor pay payment link and I have paid immediately via hdfc internet banking.
3. Cake was never delivered.
4. I have been writing emails everyday to indiancakes and support but no response. I have whatsapped also but no response.
5. On[protected], i found customer service agent online and when i have order number and asked for an update, no response from them.