| Address: | G-4, Pratik Apts, Roy Road, Tilakwadi Belgaum 590006 |
Hi Team,
I had placed an order on 8/11/2020 with Indiacakes.com. However my cake was not delivered and the order was cancellaed. For which I didnt receive any refund. After multiple followups and having faced rude behaviour from the support team of Indiacakes.com, I was told that refund will not be given and a coupon code will be provided. After multiple followup's the code was provided in the month of December.
Today dated 12/01/21, I tried placing an order to redeem the code, but I was unable to place the order. Firstly, In the chat option there was no proper response provided. After which when called the cx care there was no proper response, A lady named Shweta spoke very rudely and I was told by Mr. Ritesh on my next call, I will be receiving a confirmation mail, but I havent yet received any email from their end. They have also blocked my number on their phone number i.e [protected].
I have been calling them multiple times today and since there is no positive response given, I was forced to lodged this complaint. My previous order id number was - 501912
My Reg phone no- [protected]
My amount pending with them is 490 rs.
Kindly help me with this issue as I have been facing a very bad and ruthless experience with Inadacakes.com and have had enough from them.
Regards,
Jennifer Fernandes Was this information helpful? | 
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