Address: | F-07, 1st Floor, North Block, Scared World Mall, Wanowrie, Above Hidden Nature Basket,, Pune, Maharashtra, 411040 |
I have ordered a birthday cake on 1st october 2019 with indiacake.com for rs.525/- with free delivery option for delivery on 03/10/2019 vide order no.333831. The payment made through net banking.
But on the day of delivery, suddenly
I received an e-mail from india cakes asking me to pay rs.200/- extra for delivery. Whereas the order was executed as free delivery. Asking extra money is illegal after placing the order.
I sent an email in response to the email of indiacake in which i told them that i am not bound t pay the extra charge of rs.200 as it is illegal.
Subsequently i talked to them over telephone in this regard and inform them to deliver the cake without any extra charge as per my order or refund the amount.
But now they are talking something else to avoid to pay my money.
Please look into my grievance at the earliest so that i can get my hard earned money in time.
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