IndiaCakes.com — Non delivery of product and no refund given

Address:Mumbai

This whole company including all the people in customer service are a bunch of fraudsters. I booked my order on 8th April, 2022 for delivery on 9th april, 2022 in Kalahandi, Odisha but these people made no delivery. I was not even intimated the status of my order. The customer care never answers, and no reply to my emails were given. Whenever they did pick up, the customer service was absolutely horrendous. They disconnected my phone multiple times whenever I asked for a refund. At last they gave me a [censored] coupon saying this is all I will get and I will have to use the coupon in one go. They have frauded me and kept my hard earned money. I don't want the coupon because you don't deliver in the first place. I read their FAQs and found out that they guarantee delivery on the specified date but they failed to do so and now these bunch of sickening people won't return back the money. My order ID is 1729852. Wonder how these people sleep at night and how this company is still running and no action has been taken against them by the government.
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    IndiaCakes.com Phone
    +91 20 4135 2222
    IndiaCakes.com Address
    101 Krishna Sagar Residency , Patolewadi, Old P B Road, Kolhapur, Maharashtra, India - 416005
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