IndiaCakes.com — Non refund of amount for failed delivery

Address:	India Cakes, G-18, Malti Towers, near Kiran Bunglow, Tarabai park, Kolhapur, 416003, Maharashtra
Website:	www.indiacakes.com

I had booked a cake with order no. 1719340 for delivery on 15.11.2021 by paying Rs494/- online. After one day of booking, I was asked to pay Rs, . 250/- extra towards delivery charges which I didn't agree and requested for cancellation and refund.

I have not received the amount yet. Inspite of repeated follow ups, the company is not refunding the amount. It is a fraud as they are displaying as free delivery and after order is confirmed and payment is made, asking for extra charges for delivery. In case of not agreeing to pay extra charges they are not refunding the mount.
Please take necessary action.