IndiaCakes.com — not delivering the product and refund the money

Address:

35/P Anand Nagar Colony Kondapur TS 500084, Hyderabad, Andhra Pradesh, 500084

Ordered cake of rupees 1190 on 13th August and order was suppose to be delivered on 14th August by 6PM. But it was not delivered as well as inspite of several follow ups didn't get any reply either from the e comm Customer Service or from the tied up vendor . Moreover there is no proper update of the order in the e comm site. It's hard to get in touch with customer support as the number provided was unreachable.raised a refund request as well for the undelivered order. but still haven't get back money money. Totally fraud company. Don't know how come this doesn't come into the eyes of co sumer forum