IndiaCakes.com — Order Cancel & Refund

I placed a cake order on 31st Dec 2021 paying Rs.494.10.

After sometime I get an email and sms requesting to pay Rs.250 as delivery charges as the delivery address distance is more.

I refused to pay and replied over email asking to cancel it. Charging delivery fee after placing the order is not fair, it's cheating.

I have not got any confirmation till now if the order is cancelled and refund will be processed.

Order No : 1722963.

They don't receive call when tried this number as per their website [protected].

Their chat support team is not active in responding messages. And email conversation also same.

Please resolve this issue.