IndiaCakes.com — Order no.611277 ordered on 2/06/2021

Good afternoon. I've orders cake on 2/06/2021 night at 9.30pm for a normal delivery on 3/06/2021 the cake was 550 and after discount I was charged 499 including a delivery charge of 47. I waited on 3 rd no msgs regarding the delivery has come but I received a mail saying I had to pay an amount of 200 rupees as distance delivery charge which was not mentioned to me earlier. Moreover I've tried to pay the amount because it was for my brother birthday gift, I tried several times it said unable to complete payment and it was already late no response from india cakes so I've asked to cancel my order I've even notified it in online chat also. But no response. When I called the customer care while I was talking the person cut the call very rudely and again I called no one connected the call. I'm very upset about the service I want a refund of the money in my account. Kindly do the needful. Thank you