IndiaCakes.com — Order not delivered and no refunds for that

Address:

G-18 , Malti Towers ,Near Kiran Bungalow , Tarabai Park , Kolhapur , 416003 , Maharashtra ,

I ordered a cake and bookets and some choclates for my wife from India cakes.. they accepted my payment and after few hours i contact them through chat they said your order will be delivered by 6 pm than I called them again in afternoon around 2 and she told me we can't deliver over there if you want we can give you coupon...
I said I didn't paid 1350 for coupon. Either I want my refund back or deliver the product...so they hang the phone and now not picking back