IndiaCakes.com — Order not delivered

My order no 22095961, it was placed on 14 jan 9 pm which included 250 rs extra for shipping and handling. It was not delivered on midnight. Neither it has been delivered yet. They sent a mail asking for 150 extra stating that delivery location is far. Why it was not told while placing order and why they took 250 when they can’t delivered on midnight. The call is not getting picked up by customer care since payment and there is not update on order status. Totally a fraud company just extorting money from customers.