IndiaCakes.com — Order not delivered on time slot for which I have paid

This is regarding order no. 22097070
I have ordered a cake and flower bouquet on 13 Feb 2023 that is last night . 150rs paid for time slot .delivery before 2pm on 14 Feb 2023.
Today I am constantly calling on helpline number and said your location is far from our store. For which I have again paid 200rs as delivery charges around 12pm . Again I have confirmed about my order delivery status and they replied that order will be delivered by 4 pm. After 4pm I have again called them. And now they are again saying location is far and order will be delivered by 7 pm. If there store is located at nagpur then it's hardly takes 35 min to reach umrer area. Now they are not picking up my calls . If office is closed by 5 pm then who gonna receive my order there . Such a wastage of money and time. Pathetic service. I would not order anything from this site in future. Because they haven't mentioned on their site that you have to give delivery charges as per location. And they are not fulfilling their commitment of timed delivery. Other sites are far better than this site.
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