IndiaCakes.com — Product not delivered and refund also not initiated

Address:	Kalyan mumbai
Website:	Indiacakes.com

On 4th of February I ordered a cake with express delivering charge paying 250 extra over cake charges which promised me for midnight delivery but no such thing was done the product was not delivered till 1 .00 in the afternoon, after trying to contact multiple times they told me to pay extra 150, so I demanded for refund to which they denied and said order is made, my order id 22096592
Since the company is in known for its poor delivery I want my refund back I am attaching all the proof, even given me fraud email to communicate