Hi,
On 13 february I ordered a cake from india cakes(order num:1726230). I saw an offer that day which said, on the same day itself you will deliver if i finish the payment within 2 minutes. I did the payment and later i got another mail telling me to send 250 rs more to deliver that order, which cannot be acceptable as you didn't mention that at the time of the payment. Then I requested your support to cancel the order on that same day and refund the money to my account. I have waited for the next seven working days and got some kind of coupon for that money which cannot be accepted at any cost as the cancellation of the order is because of your poor customer service and I no longer require your services.
I'm extremely disappointed that I keep getting told the same thing over and over and my refund is still pending. I find this unacceptable that I have had to wait 7 business days so far. Lucky it's not $50k - imagine the interest you would have been making on it AND I WANT MY MONEY BACK as soon as possible that too not by some coupons.
The disappointing thing is, that when I put the order in, the order was processed so quickly.
I would like an explanation AND my money.
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