IndiaCakes.com — Take order but not give delivered

My Order no 601655.
On 20TH Feb I spoke to Sunita in Live chat. She told that service is available in my pincode, ie Dhamdaha . So on 21st I placed the order amd made online paymnent of Rs 449.
My delivery date was today. In the morning Today Rohit in Live chat told that your order is under process. Will be delivered by 7 pm today. Now when I am asking the delivery timing Ashish in Live chat telling we can't delivered the order as its not there service area.
Its really a fraud. They just cheated me. Its my first experience which is really very bad. I want my money refund as soon as possible. Please refund me Rs 449 immedietly.