Indiafilings — Not refunding my money

Address:	600031
Website:	www.indiafilings.com

Hi manish & i, wanted to start up our own business for which approach indiafilings for all ca related task.

They charged us rs.15899, for which payment was done on 26 april 2017, soon we realized that the commitment they were supposed to provide us, was fake, now whole scenario has been changed and for each activity they will charged more. So we decided to get our money back.

For few days they refused to commit on this, but when we showed them that its already their on your website that we can get our refund why are you not processing this.

So now they introduced new refund process that they will deduct 20% from the our amount, which we disagree, but we wanted our money refunded. So on 5 may 2017 i shared and filled the forum they provide for refund and send to the [protected]@indiafilings.com and [protected]@indiafilings.com and got response from their team member "ashfaq" confirming that we will process this.

So we should have got our refund as per their regulation within 20 -22 days, but till now i am still chasing them for my money, but each time i call them up, mostly they would put the call on hold which by default gets disconnected and sometimes they will hangup the call when asked for refund.

So i was give the timeline for this week mostly by wednesday 7th june 2017, i called them on wednesday, but they told me they will call me up for this which did not happen. So i called them up again for the same confirmation, so after so many calls i was finally got to talk to ashfaq who deals with refund related query and he told me that we will now process your refund next week as per what my team has told me, when i asked them to please connect me to that team and when i did, i reasoned with them for the delay they just disconnected my call.

So its my humble request that you please help me out on this and please take appropriate action for thius