Indiafilings — winding up company, removal of director and surrender of din

Hi as per sales person said we are payment for procedure like 1) company wind up
2) director removal 3) din surrender

Once we done the payment there is no update as well as they said will call back to you but never as well as one of them left the job then also not received any update with whom i have to talk?

From indiafilling other departments calling us for money, they said this are procedure remainings and all also i asked him what's your fees and govt fees please tell me he always cut the call, even i told to my sales person number of times but then also they are calling us, from last 4 month i didn't received any update.

His name is ram rajulu, it's your responsibility to call us everytime your busy so at least call back to us for update also not reply on email what's going on?