[Resolved]  IndiaMart — Cancelation of deal

I had a deal with kiyara traders dehradun for 500 goldex klassy pens at 11rs per packet and 500 flair pens at 10.25rs per packet...later I had a talk with goldex pens company.they said u cant get goldex products at such a cheaper rates. Hence i canceled the deal . I raised complaint at indiamart for my refund on 27th Jan. as the amount hasn't been released to seller ..it is with indiamart .They asked me to wait for 24-48 hrs but no response from there side ... payment id : 432314 .
Plz look into it and provide me with refund .
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Aug 5, 2021
Complaint marked as Resolved 
IndiaMART customer support has been notified about the posted complaint.
Verified Support
Feb 05, 2021
IndiaMART Customer Care's response
Dear Alok,
We regret the inconvenience. We would like to inform you that we have refunded your payment of an amount of 10625/- Rs against the payment id- 432314 back to the payment source on 3rd Feb'21 as the deal has been canceled between you and your supplier.

The refunded amount will be credited back to your respective payment source account within the next 5-7 working days.

Thank you!
 
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