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IndiaMART Complaints & Reviews

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Updated: Jan 5, 2025
Complaints 294
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62
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IndiaMART reviews & complaints page 4

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D
Darshan Brass
from Jamnagar, Gujarat
Jan 15, 2021
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Address: K-1/221, GIDC, Shankar Tekri, Udyognagar

Dear Sir,

I bought package before 1 year from indiamart with amount Rs 116235/- for my export business for duration 3 year till year 2022

But After one year they told me your services for export is expire.

Please help me from this issue with indiamart.
+1 photos
IndiaMART customer support has been notified about the posted complaint.
We are also facing the same issue. What to take action against this company?
Not Trust worthy company, we are also facing same issue.
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    N
    Nagarjuna Surapaneni
    from Delhi, Delhi
    Dec 18, 2020
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    I have order Chairs, Tables from a trusted vendor listed on Indiamart worth 3, 42, 900Rs on Oct 19th with expectation to receive them by Dashara. I have reached out to Indiamart customer service raised compalainet on the matter Nov-19 ticket number:3992112.

    Vendor after taking full payment which includes GST and transport. i was treated unprofessional in emails y -" arrogant, kiddish, you are not god, not teach me ethics so... " at least in half dozen emails with IndiaMart service agents in CC. Vendor did not have insurance and claims he lost the load initially in transport and tells am lucky he is charging me again.

    I requested asked to speak with India service agents Manager so I could make my case - so other people would not have go through same deal with the vendor. I was not provided the chance on multiple requests by service agent.

    He had initially suggest I leave a review if am unsatisfied with vendor that is all, which I have done but there no visible link on the portal for the users to see it. I have asked service agent if any link to review exist to read it. I was not provided or answered.

    There is also difference in the invoice I was charged and the copy i was sent. I even brought this to attention of the sales agent. which is also ignored.

    Last of the goods was only delivered on Dec-13th. I have suffered financially due to delay involved and treated unprofessional over and over and vendor continues to operate as if nothing happened.
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      S
      Sean2020
      Dec 13, 2020
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      This item was supposed to be shipped to the usa. according to india post, it was dispatched from mumbai. however, according to usps the origin country is still preparing shipment. it has been over 30 days since reported dispatch date.
      IndiaMART customer support has been notified about the posted complaint.
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        S
        saikiran_try
        from Powai, Maharashtra
        Dec 9, 2020
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        Re: -service request #3976158 dated 07-NOV-20--want refund- ref-392226 paid via indiamart

        I had paid to Indiamart on 4 th of Nov20, amt of rs 2650 payment red id 392226, via indiamart.com (pay with indiamart) online payment gateway to pay to a registered IndiaMART seller for an order
        The seller said he cannot process the order as he had not received any payment from indiamart. when i asked indiamart about this they said they have received my payment but were not ready to pay to the seller.

        Then i had to...
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        V
        Vishwanathkulkarni785
        Nov 22, 2020
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        Resolved

        Delayed services and manipulated services from customer services

        Buy lead services are not available on time and if are available then already buy lead fulfilled requirement. But when customer care is made issue then they will have many reasons for customers. When raise complaints they issue ticket and without customer satisfaction they will close previous ticket and raise new ticket....
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        S
        Som Keshri
        Nov 10, 2020
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        Address: 33,upprainganj,chhotta fuhara ,milloniganj,

        Hi
        I have order the dishwasher from one of the premium seller of the IndiaMart . Before confirming the order I have twice contact to IndiaMart support team to know the authenticity of the seller they team told me that the seller is premium member and very authentic no need to worry. And to be safe I have used the IndiaMart payment gate in case if any damaged or any nonsense is occurred then IndiaMart guys can help me out. But after placing the order seller taken 20 day to transport the product and after a month I received the damaged/defected product. After tell this issue to seller he told me to give the replacement but then when ever i contacted him he give me nonsense reason for not able to ship the product. And I finally log complaints to IndiaMart the told me that they can't help me because you have received the product if it is damaged it not our concern. Afer having a long conversation seller send me the mail for refund on 10 of November but on 10th of November Seller stop picking up my calls and IndiaMart not even contacted me for this. I have forwarded all the proof regarding this purchase to IndiaMart but their reply is very sad. Because they don't take any guaranty of there sellers.
        And the have written in their payment gate if any type of fraud is occurs and you have used IndiaMart payment gate in 34hrs you will received the refund but more than 90days has gone I haven't received the refund. Indiamart is promoting the fraud seller in their website as their premium sellers.
        Seller Name:
        Santanu Mukherjee
        Unique Solution
        [protected] / [protected]

        Please help me. And save other as well this type of fraud done by indiamart.

        Regards
        Som Kesharwani
        IndiaMART customer support has been notified about the posted complaint.
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          V
          Virat Suneja
          Oct 28, 2020
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          Arishto enterprise
          Sanchit jail
          A2/141 sector 3 Rohini delhi 110085
          GST no. 07AEPDJ4505J1ZO

          He sent me used products (magic pad for kids ) and duped me Rs.18480.

          Tell him to return my money.
          IndiaMART customer support has been notified about the posted complaint.
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            K
            kumar associates
            Oct 9, 2020
            Resolved
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            Resolved

            Address: M/S TORRENT LIGHT ENERGY COMPANY, 27RAJYA KARAM CHARI AWAS COLONY, PANT NAGAR, GWALIOR, MADHYA PRADESH 474001

            We, Kumar Associates, sent an indent for the purchase of LED items to one of your clients M/S Torrent light energy company, Gwalior. they sed their proforma invoice no. PI[protected]. we send the payment of 52024/- rs (UTR NO. D[protected] on 24th February 2020. but they send me the material worth35504 by march 9th. they are not supplying the balance items or payback the balance money. We request you to be kind enough to settle the issue.
            Aug 6, 2021
            Complaint marked as Resolved 
            IndiaMART customer support has been notified about the posted complaint.
            Dear Kumar Associates,
            We regret the inconvenience. Please share your contact details along with the complaint ID so that we can assist you further.
            Regards!
            kumar associates's [Complaint's author] reply, Nov 1, 2020
            Sivakumar
            Proprietor
            Kumar Associates
            Avanur, Thrissur
            Kerala
            PIN 680541
            Mob. 9497061982
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              S
              Suman SinhaRoy
              from Ahmadpur, West Bengal
              Sep 30, 2020
              Resolved
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              Resolved

              Address: E-265 Baishnabghata Patuli Township, South End Garden, Ward Number 110, Kolkata, West Bengal 700094

              Supplier's company name (Mandatory) : today retail / rrootofly online services private limited

              * supplier's mobile number (Mandatory) : hasan – [protected] / aparna[protected]


              * supplier's email address (Mandatory) : [protected]@gmail.com / todayretail. [protected]@gmail.com

              * product/services ordered (Mandatory): dettol antiseptic liquid

              Tarms : 15 days delivery after order.

              * account number in which you have made the payment (Mandatory) :

              Hasanujjaman

              Sbi bank – nandigram branch

              Account number – [protected]

              Ifsc code – sbin0001555

              * quantity ordered (Mandatory) : 4250 pcs

              * total deal amount (Mandatory) : 386750

              * total paid amount (Mandatory) : 386750
              Aug 12, 2021
              Complaint marked as Resolved 
              IndiaMART customer support has been notified about the posted complaint.
              Sep 30, 2020
              Updated by Suman SinhaRoy
              first compint number : 3879613
              2 nd complaint number : 3902918

              Verified Support
              Oct 01, 2020
              IndiaMART Customer Care's response
              Dear Suman,

              We regret the inconvenience. We are working on your issue and will connect with you soon.

              Regards!
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                V
                Vinod Yadav Gothwal
                Sep 13, 2020
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                I have ordered marigold plants from indiamart but at received time plants are damage condition full have ordered 10000 plants but received. Time plants are fully damaged i have paid 5103 rs bera enterprise from indiamart company.
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                  P
                  Prince Kumar Mahto
                  Sep 2, 2020
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                  Website: www.indiamart.com

                  I have paid through Indiamart for a product but seller says he will not send product until he will get payment so i called the indiamart customer care service and said i want to cancel my order and refund then Indiamart registered a complaint on[protected] and said Indian will refund your amount in 24-48 working hours but he not refunded until and when i m calling to indiamart customer care service they says amount will be refund in 3-6 days again . Then I called again after that again they saying 3-6 days . Please refund my money as soon as possible.
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                    A
                    Ayush Singh 03
                    Aug 15, 2020
                    Resolved
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                    Resolved

                    Refund my money

                    Date of incident - 14/08/2020
                    Clint number - +[protected]
                    I bought a watch from indiamart and got it for me but it didn't like it so i wanted to exchange it with another watch or he would refund my money but the seller refused to do both.
                    Resolution - i want to refund my money or it exchange with other watch...
                    +1 photos
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                    S
                    ShivamSharmaji
                    Aug 8, 2020
                    Resolved
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                    Resolved

                    Address: India

                    Basically recently i disable my indiamart account. Account name is [removed] and contact number is [removed] but they disabled my account. But in some google search my contact number and address is showing to all. Which is danger to my personal identity. I have mailed them many times but they are not doing anything

                    My url which is showing my information
                    [removed]
                    Aug 12, 2020
                    Complaint marked as Resolved 
                    They Have Resolved My Issue
                    IndiaMART customer support has been notified about the posted complaint.
                    Aug 21, 2020
                    Updated by ShivamSharmaji
                    My Complaint is Resolved By Indimart

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                      P
                      Pranjal Garg
                      from Mumbai, Maharashtra
                      Aug 4, 2020
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                      Address: D-28, Manohar park , Punjab Bagh , Delhi
                      Website: www.justdial.com/Mumbai/Delhi-Up-Mp-Transport-Co-Mori-Gate/011PK029379_BZDET?srcterm=Delhi%2520Up%25

                      I got verified trusted seller as listed by India mart - Bansal oil and lubricants company Delhi they sent me servo oil bottles filled with kerosene oil and burned oil it smells really bad that it cannot be used in any bike. Now, the indiamart is taking time to proceed it's already 8 days I got only one call from them the executive is poor at talking and the seller is using abusive comments against me. What should I do the order is of INR 1 lakh. This is my first time that I had used indiamart service and the result is very poor.support system is bad. Once they also blocked me.
                      +2 photos
                      IndiaMART customer support has been notified about the posted complaint.
                      Aug 15, 2020
                      Updated by Pranjal Garg
                      Dear indiamart why would I wear any kind of loss. It is your trusted verified seller who did the fraud. Ask the seller to pay me full payment transportation etc. And take there fraud seller oil back by booking transport. I am not getting trust because may be seller will make another issue then definitely you were going to hold my money.
                      Aug 15, 2020
                      Updated by Pranjal Garg
                      Tell me!!
                      Either I have to proceed legally.
                      Thank you
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                        S
                        s ree
                        Jul 21, 2020
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                        Resolved

                        Hi my name is Sreejith my mobile number is [protected] .On 20 th July I have transferred 1400 for buying android box through indiamart the company name is newtech but when I contacted the company they are telling that they are received the money I contacted customer care always that number is busy I have complained but no response there is no detail about the transaction in their indiamart app can you please help me with this
                        +1 photos
                        Aug 12, 2021
                        Complaint marked as Resolved 
                        IndiaMART customer support has been notified about the posted complaint.
                        Verified Support
                        Jul 24, 2020
                        IndiaMART Customer Care's response
                        Dear Sir,
                        We would like to know about the situation. Kindly share your contact details with us so that we would be able to assist you further.
                        Thank you!
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                          J
                          jay.tiwary83
                          Jul 9, 2020
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                          Resolved

                          indiamart hold payment for 9 days

                          Dear sir
                          I am pay through indiamart portal against booked material at basant chemical, indore. After payment to indiamart they release payment in maximum 2 hours after nine days they not release payment to supplier. I am regular contact on [protected] and email at [protected]@indiamart.com but they only reply we revert your mail but i am not get any reply from indiamart and suggest for wait when i said who long i wait they only reply...
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                          Team,

                          This is to inform you that i had made payment to india mart for one of my order placed with the supplier named “legal way” listed with you on 27th may’20 but till date i have not received the shipment.

                          Considering the pandemic situation, i thought it is taking time but after a month also on 30th june’20 when there were no signs of it, i raised a complain with india mart to look into it. We also...
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                          I
                          ishanvig
                          Jun 26, 2020
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                          Address: IndiaMART interMESH Ltd. Advant Navis Business Park,Plot no.7 7th Floor, Sector-142, Noida, UP Phone: 09696969696 Email: [email protected]

                          M/s Go speed E Logistics which was partnership firm bought the services of IndiaMART almost 9 Months ago and the services agreed for period of 1 year. Go Speed E Logistics was a partnership Firm and Partners were I Mr. Ishan vig and Mr. Sanjeev Kumar. Due to some reasons partnership got broken in the month of December 2019 and we both started our own concerns as agreed the name of concern Go Speed E Logistics will be taken by me( Ishan vig) in starting of 2020. And we agree to continue IndiaMART services till it’s End. In the month of May My partner stole IndiaMART’s services and changed portal details with the help of IndiaMART Employee without my concent. I did post many complaints to IndiaMART by Email but they never respond me back. After various reminders A Ma’am from India Mart called me up and after all discussions and understand matter she said we will discuss matter with our team.
                          She was keen to generate new business by saying that you should open new account with IndiaMART. However I said let’s resolve this matter first and provide me services for which I have already paid to you. It’s been more then 50 days to stop services and more then 20 days to had discussions with Ma’am. Now they are not answering my call. I urge to our judiciary to take strict action towards IndiaMART and they should bear loss of mine.

                          Thanks & Regards: Ishan vig
                          [protected]
                          IndiaMART customer support has been notified about the posted complaint.
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                            M
                            Manasij
                            from Pune, Maharashtra
                            Jun 17, 2020
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                            Address: M/6, Sundaram , Sion circle mumbai

                            I ordered 25 kg marble powder from kalpana minerals pvt ltd from sion mumbai
                            I paid full amount
                            Now he is charging extra moy and blocked my number, also i asked for returning my money, he is saying for half money only.
                            Strict action needed and return my whole money back
                            +1 photos
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                              G
                              GyanendraRajput
                              Jun 11, 2020
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                              indiamart seller fraud

                              This is regarding ticket id 3705884 raised by indiamart for the complaint against the cheating done by the seller with me (Buyer). This regarding one of the certified seller registered on indiamart. Which indiamart forwarded to me for my required product (Drone).

                              The firm name is (Srishti gifts llp) mr balakrishnan gopal ([protected] / [protected]) took complete product amount rs 6000/- even he was asking me to pay rs 5000/-...
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