IndiaMart — deduction is buy leads for which already paid full payment

Address:

Ghaziabad, Uttar Pradesh, 201206

Dear sir,
we have already purchase a package in which you promised us to give 14 buy-leads but as you know last week you have cut the 7 buy leads by your own. when I approached our given no of relationship manager and helpline also nobody hep me and no relaxation given to me even they deny to pic my calls, then i write in feedback column then somebody called me and resolves the problems but we waste our three days and many calls we have to do.
in the mean time some useful buy-leads consumed by another supplier. and in the same time we loose our business so, you are requested not to do this again in any cost.

Now you are saying that if we are unable to attend some calls then you again cut our buy-leads then this is not justified and acceptable also. you are no right to cut the already purchased buy-leads for that we have paid you in advance.

If we missed any call this may be so much reasons we will be in meeting, driving and we can call back to them some time these calls may be odd times also we have to leave them.
it does not means that you will cut our facilities for which we have already paid in advance.
At last we again request you that no cutting or alteration shall be done with our purchased package.

Regards
Anil Kumar (CEO)

Kumar Engineering

687, Hisali Road, Basantpur Saintli,

MuradNagar, Ghaziabad– 201206 (U.P.)

Ph:[protected]

Mob: [protected]

Web : www.kumarengg.com