IndiaMart — my company profile is not activated, I am paid seller, you have deactivated without giving me any valid reason

Address:New Delhi, Delhi, 110059

I am registered on indiamart as a paid seller. One buyer did complaint against my company. I have shared all details, agreements, mails to the legal team of indiamart and indimart team said we can not activate your profile until you resolve with buyer. As now buyer is narrating the story so how i can agree on those things. Finally we sent legal notice to that buyer, also shared the copy with indiamart legal team. But we have not received any positive response from indiamart. Very pathetic resource person, they do not have any clarity of our business and they just take money from sellers and register them. Very poor service. I wasted my lots of time in just giving the explanation to indiamart and their directors, managers and legal team. Do not register on indiamart as a seller. Never ever do this mistake. You wont only loss your money but also waste your precious time. So request to everyone don't go with indiamart.
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