IndiaMart — paid for order, but no response on product

Website:

Khanemedical

I've been dealing with mark samuel - khanemedical, which you referred. I sent him a moneygram of $635. He stated he shipped via some company called ums press, in which they are holding my package, unless i pay $650 us, which supposedly is refundable. I will not pay, since mark never mentioned this charge. He refuses to return my funds, since the package is on hold pending my payment. I contacted the insurance company (Ums) and they refused, unless i pay $650. Mark refuses to return my money or provide another shipment with another carrier. Your team referred him to me..