Address: | ranka garh ranka raj ranka garhwa jharkhand 822125, 822125 |
I'm Hrithik raj singh from Ranka Raj, Garhwa jharkhand 822125, i saw a add from olx for a vivo v9 pro, OWNER NAME MANJEET SINGH FROM DELHI MOB NO :- [protected], i want to purchase mob from him he asked me that u pay firstly 1000 rupees after that he asked me that courier reached at ur destination in 7 hours dated 24/03/2019, then i hace rcv call from courier boy mob no ;-[protected] in evening dated 24/03/2019 that i have reched ur place and i am nearby from u, so u have to paid 6000 rupees for rcv courier all amount which u have paid will surely cashback to u, then i have paid 6000 amount from my paytm txn id :-[protected] dated 24/03/2019 to him .plz take serious action about this matter .
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We're sorry for the inconvenience caused to you.
We wish to look into your concern on priority. However, we would need more information to assist you appropriately in this matter.
1) Kindly share the pertinent Ad Id/phone number or email Id/ that you are referring to.
2) Alternatively, you may also share the suspect's contact details used on OLX with us.
3) If you have made any payment, kindly share some supporting proof that you have made the money transfer such as bank transaction(s)/online transaction(s).
4) Please email us all possible details at [protected]@olx.in, as it will help us resolve the issue appropriately.
As you would be aware, OLX only provides a platform to seller and buyer. OLX does not participate or interfere in negotiations during transactions.
Further, we would also request you to contact the legal authorities and file an FIR with them regarding this matter. For any clarification, the police can reach out to us at [protected]@olx.in.
In the event it is required by the police or other legal authorities, OLX will provide the access records (IP, email, and date and time of posting) of the user who posted the ad to the appropriate legal agent.
We look forward to your response.
Regards,
Team OLX.