Indian Customs — ill treatment of a medical patient by a stupid customer officer

My mother who is a fourth time oral cancer survivor, was travelling from kerala to mumbai. She had a mask on her mouth and a tube connected to her belly for feeding. The lady custom officer jumped back with her eyes shot out actually fearing that it was a bomb. How ignorant and stupid is she. My parents had to cam the custom officer down and explained to the other custom officers about her medical condition, who started querying why she hiding her face and the very suspicious tube on connected on outside of her belly. They felt she was going to blow up the airport along with herself and my dad. This ignorance can happen only in india. Disrespect for medical patients, but if it was a film star you would have been drooling and trying to serve the. Do you know how the other airports treat medical patients and patients like my mother or on wheel chair? With courtesy; check it out. You should learn from them instead of trying to demand foreign chocolates with a grin. Stop your nonsense. Please. It's a request.