[Resolved]  Indian Customs — Stealing

Address:Bhopal, Madhya Pradesh

I need my stuff back that was stolen by the custom officers and employees. There are various complaints of such sort over here but no step is seen to be taken. I mean, they are so greedy that they would even steal lipsticks from the parcels. I ordered from feelunique.com and all I got in the package was one of the things I ordered. Two of my lipsticks had been stolen by the customs officers, not only this the box was cut open and almost destroyed and was put together using glue and my receipt was also taken out so that I didn't realize anything was stolen. I NEED FPR WHAT I PAID. Indirectly they are stealing people's money and putting them into loss. This is not the first time things of this sort has happened to me if happened once before too. I need this to stop.
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Aug 14, 2020
Complaint marked as Resolved 
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Been sending them emails from last three weeks but no revert. Went personally but refused to give my parcel without giving any reason. This is not customs they are thieves.

Someone there to clear the parcel or to communicate? I sent my person to customs office but the person present there did not handover the parcel neither gave any reason to keep it on hold since last one month. The manager Harish or Satish was on lunch for three hours and never came back from lunch to clarify or resolve. What exectly is all this going on with people’s valuables?? Have already somehow ‘lost’ several prepaid parcel in customs of India but won’t let this one go in someone else’s pocket!!
Why you guys don’t you clear the parcels for weeks and then refuse to handover without any reasons if someone takes all the pain to come to your customs office to know!!! ?? What is this monkey business going on??

Note: Forwarded message attached

-- Original Message --

From: "Sonia Sharma"[protected]@rediffmail.com on Fri, 21 Aug 2020 11:05:37 +0530
To: [protected]@gov.in
Cc: [protected]@yahoo.com, [protected]@gmail.com
Subject: EA[protected]NL

EA[protected]NL This parcel is kept with customs for almost one month now without any information or issue communicated. This is my 4th email regarding this but no revert. Ofcourse no one recieve the call at the numbers given for the office even if called the entire day.
Would you like to clear my parcel or inform me what is the issue or would just like to keep it with you like several other parcels.

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    Bhopal
    Madhya Pradesh
    India
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