Indian Customs Complaints & Reviews

I have sent parcel consists of Baby formulae milk. The total value of the parcel was approximately. $150, but as they deliver it in India the customs department has asked for another Rupee 6700, That is equivalent to almost $120.
Please tell me what the point is of sending the milk if I have to pay for it.

Indian Customs have some empathy towards the hard working people.
You should change your regulations. br...

Hello, I have a placed an order from Nike - order no. [protected]. After uploading the document I’ve been getting a message that my KYC documents are rejected because the delivery address does not match the address in the docs. I am staying in my friends house in Noida and have provided the address of his house along with an electricity bill as a proof. However the documents are still getting rejected. Please help resolve this fast!...

My order from kylie cosmetics is stuck with mumbai airport for transit from 2nd sept 2020 and today is 14th sept and it is still stuck there.
My kylie order no. Re: k[protected]
My usps tracking id: um[protected]us...

Been sending them emails from last three weeks but no revert. Went personally but refused to give my parcel without giving any reason. This is not customs they are thieves.

Someone there to clear the parcel or to communicate? I sent my person to customs office but the person present there did not handover the parcel neither gave any reason to keep it on hold since last one month. The manager Harish or Satish was on lunch for...

My package was not delivered. The package had to be sent from Delhi to Kerala. I have received half of the package so we tried to contact the person but he is not picking up the call.We have paid the bill at first. The package was shipped on 30/05/2019. It has been more than one month. I hereby attach the receipt of the bill which they have provided. Kindly file a complaint against the company as per the proof provided...

Dear sir,
My friend have send me a mac book as a gift through us postal service on may 8 and it was reached india on may 16 2019 and i thought it will reach to me soon. As custom clearance was done on the same date. But on 24 may 2016 from the tracker i came to know that it was hold by indian custom in delhi, but no detail why it is hold now it passed 1 month and till date i have no idea where is my parcle and what should i do as...

Had ordered for breast pump parts from the us which had been dispatched from los angeles on 31st march 2019 for delivery to kolkata (700040), india.

The parts were dispatched via the us postal service with tracking number ua[protected]us.
The product is either detained with customs department or indian postal service. With 12 days gone, i still have no way to track the item or even know for sure if the item is misplaced...

My parcel with tracking no. Ee[protected]ca has been stuck in the mumbai customs for unspecified reasons for more than 20 days.

I have just received a letter in which there are telling me that they will dispose the parcel in 3 days, if i don’t tell them the total value of the parcel.

How am i supposed to give them the details as it is a gift to me which is already clered through the canada customs, they are...

I have ordered mobile phone by international online store banggood.com and its tracking code is - ru[protected]ch
And have got the parcel bt it contains other product of different address receipt inside the package and before taking package i have also payed rs. 1099/- as a custom duty and when i contacted the person whose name and address is on inside packaging they also got parcel of different product....

Hi, i ordered some cosmetics below 2k which was around 1300 and i was charged 500 for this which is against the law as per the conditions laid down under the cth 9804 & under clause 3 (I) (I) of foreign trade. And not just this, i'm always charged even if i'm ordering something just worth 500 rs. Where's the law applied? You have set up the laws and now your officers don't tend to imply by them, so who is it laid down for? Please get it resolved,...

Dear sir,

Hope this message finds you in good health.

I want to register a complaint regarding the custom officer in mumbai international airport.
I was coming back from dubai (Around 6 am, 12th feb passport number - h9721820) after my 5 day vacation and got 2 silver set for myself worth inr 56, 000/-
Since i bought the silver jewellery i went to the custom officer my self. I told them its worth...

I'm using korak mahindra bank. They publish as o balance account but when im nothing using the account they charge around 885/per month. I sent multiple emails directly to kotak ceo but no response. When i contacted bank they say we don't have access towards credit card closure. Please help me, i lost almost 8000 till now. I am from middle class family. Having food is difficult now a days, banks are stealing my money...

My mother who is a fourth time oral cancer survivor, was travelling from kerala to mumbai. She had a mask on her mouth and a tube connected to her belly for feeding. The lady custom officer jumped back with her eyes shot out actually fearing that it was a bomb. How ignorant and stupid is she. My parents had to cam the custom officer down and explained to the other custom officers about her medical condition, who started querying why she hiding...

This officer whose name is MR Khubi ram become a preventive officer in baggage departments of mbpt who is day and day out deal with Custome house agent and who is take bribe every day from all CHA and not dealing with passenger who come for outside county and behave like big shot man, and he treat normal passenger as with improper manner, he is one of the biggest curupted officer in indian custom and change their duty according to where he...

Dear madam / sir,

I travelled from coimbatore airport to singapore via silk air yesterday night. I have to declare gold and waited for more than an hour, but customs officials didn't come to departure area. Airlines officials also tried their best to bring customs officials for gold declaration. But customs officials declined giving reasons like short of hands to work etc., airport manager from departure cell also tried to...

I have ordered a shipment of laptop bag worth approximately inr 8500 from australia through fedex. When i received it, they have asked me to pay 9500/- as part of duty. When i enquired about the same the fedex agent told that the customs officer has appraised this bag to be worth 21000/- and thus asking me to pay duty and gst based on his appraisal. I have an invoice and also credit card statement that says i have bought this item for inr...

Dear sir,

I have a trouble with receiving my package from postal service from thailand. The item package is coded ee[protected]th for express mail international shipment from thailand, and arrived in india on 12th september 2017. It is to be shipped to the following address;

Pakorn jatejarungwong
Indian school of business, mohali campus,
Knowledge city, sector 81, sas nagar
Mohali, punjab,...

I had ordered the collection on 2 september and it reached india on 18 september. Since then it has been stuck in old delhi railway junction according to the tracking app. Seeing the complaints of the poor services of indian customs, it’s worrying me too. I do not know where to lodge complaint or even get in touch for queries. Do let me know how to go about it....

I had ordered item from US. The item was departed from Los Angles. But after that it stuck into indian custom. Now the shipper and receiver both of not know in which pffice item is. Indian post says item is in US while Us Post says item was departed and stuck in custom but they didn't know office.

Tracking number is: UA[protected]US

Please help me to solve the problem....

Tracking number: ez[protected]us, international express priority mail. Package held in customs, mumbai parcels, india from march 17, 2017, 8:19 am. It is shipped from us on march 11th. Not sure why it taking so long to clear the customs. Is anybody can provide the contact number to call the customs, mumbai parcels, india. Greatly appreciate the help....

I had ordered a lipstick called lip kit but kylie Jenner on 8th March from kyliecosmetics.com. It was shipped from Los Angeles, US on 9th March by USPS courier service. It has been almost 3 months and I still have not received it. The company's customer service says that it's stuck with customs. Kindly help me out with it. Thanks.
My USPS tracking number is LN[protected]US
My kylie cosmetics order number is K118172...

That is the main reason for this email. The sender/samsung company has paid for the delivery charge to ops courier services but what the new delhi customs is demanding now is the inspection clearance certificate that will cover the parcel.


The new delhi customs is demanding for the inspection clearance policy that will be covering your package before it can delivered to you at your residential address. The inspection...

Label Number: CJ[protected]US Service Type: International Parcels Shipment Activity Location Date & Time [protected][protected][protected][protected][protected][protected] Customs Clearance INDIA March 19, 2015 12:24 pm Processed Through Sort Facility INDIA March 18, 2015 2:51 pm Departed Delhi, INDIA March 13, 2015 2:42 am Departed Miami, UNITED STATES March 8, 2015 9:51 pm Arrived Miami,...

GLOBAL


COURIER SERVICE

Global Express House,
Parcel Delivery Centre Unit 6 Trident Industrial Estate,
Blackthorne Road, Slough SL3 0AX,
United Kingdom.
Tel:+[protected] / FAX NO: (+[protected]
E-MAIL:[protected]@hotmail.com

Your shipping details for the Wining ref no: XPWISA79822 is updated as follows.
Shipping service name...

I need my stuff back that was stolen by the custom officers and employees. There are various complaints of such sort over here but no step is seen to be taken. I mean, they are so greedy that they would even steal lipsticks from the parcels. I ordered from feelunique.com and all I got in the package was one of the things I ordered. Two of my lipsticks had been stolen by the customs officers, not only this the box was cut open and almost destroyed...

Dear sir, I have ordered a iPhone from US. It was posted in USPS parcel service. The sender has registered it. When I received my parcel, surprisingly I do not have the phone but some junk materials in it. Can you please verify the status. Below are the details. I am sure the customs people have opened the parcel and changed it. [protected][protected][protected][protected] November 6, 2013, 4:09 pm Customs...

Dear Sir/Madam,

I have sent an international mail through united states postal service to India on Sep 13th 2012 without delivery tracking. This has a customs declaration # LC[protected]US. The status of this item can be tracked only till it left USA on Sep 14th and I do not see any more information of this item. I am unable to know if it got in customs and if so I would like to know the reason as the mail contains only personal...

I am Suneetha from Hyderabad. I ordered some food supplements ie., Organic Sulfur Crystals from Canada which weighs 10Pounds and I paid for Fast Shipping ie., it reached Customs on 13th of September and it has not come out from there and lying from past 15 days. I don't know whom to contact and how to contact and can anyone please guide me. I am giving the details:

Tracking number through www.canadapost.ca is CC 175...

Flag this messageoffice of the commissioner of custom‏‏thursday, 26 august, 2010 11:56 amfrom: "india customs department" <[protected]@indiacustomdept.Org>add sender to contactsto: [protected]@yahoo.Co.In

Office of the commissioner of customs
Mumbai zone i, new custom house,
Ballard estate, mumbai – 1








Our ref: f....