Indian Gifts Portal / Intermesh Shopping Network — incomplete order confirmation

I ordered a customised mask the payment was deducted but i didn't receive any confirmation of the same i tried calling the customer care and sent an email too but no response yet
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Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified Support
Aug 22, 2020
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Please share the email id through which you tried to place the order on our site.

We will have it investigated with our finance team and if we have received the payment and the order is not delivered, we will refund.

Regards
Team IGP
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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
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