Indian Gifts Portal / Intermesh Shopping Network — need a refund of rs. 940.00 for order 2445632 which was never delivered
RoRohit Lohani_14 on Feb 18, 2020
Kindly provide the refund of rs. 940.00 that i spent on the gift items on the eve of valentine's day which was not delivered.
None of the company's executives respond in a proper manner and very sorry to say that the services offered by your company is pathetic.
The order no. Is 2445632 which was never delivered nor any of your executives ever contact the recipient regarding the attempt to deliver the same.
Kindly refund my amount at the earliest.
[Feb 18, 2020] Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified SupportIndian Gifts Portal / Intermesh Shopping Network Customer Care's response, Feb 18, 2020
I regret and strongly apologize for the delays. I understand that this might have caused you a lot of inconveniences, trust us we did not mean to disappoint you in any way.
Please do not worry an appropriate action will be taken against the vendor so that such issues are not faced by any of our valued customers in the future.
We have initiated a refund of the order amount which was not delivered and it should reflect in your bank soon.
We deeply value your relationship with IGP and are committed to providing you with the highest level of service simply because our customers deserve the very best.
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