Indian Gifts Portal / Intermesh Shopping Network — order cancelled without any intimation and no refund

Placed an order on[protected] order no. 3094876,
The order was not processed and now when i checked the website it is showing order cancelled.
I received no intimation about the same and no tefund has been given back for 4685rs.
They are not replying on their email address privided neither they are attending the calls.
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Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Complaint comments 

Comments

Hi,

We are very sorry about the difficulty you encountered recently with your last order from us. We understand that those products were required for urgent purposes.

Despite our effort to deliver your order on time, it’s quite unfortunate that we didn’t meet up with the time allotted for the delivery of those products.

The order is cancelled and the refund will be done.

Regards,
Team IGP

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    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
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