Indian Gifts Portal / Intermesh Shopping Network

[Resolved] Indian Gifts Portal / Intermesh Shopping Network — rakhi/ i want my refund and cancellation

rashmita tarai

Aug 7, 2020

Address: Mumbai

Website: Igp.com

I ordered a rakhi combo in this site on 3rd august 2020 for an express delivery on 4th august for the given address but they took the money since i paid using upi and didn't placed any order i mailed them for a week but they didn't replied to any mails and call and suddenly today 7th august i get a mailed from them that they placed my order instead of refunding my money and contacting me for my consent they didn't try to even contact me and doing things as they wish it is a fraud online shopping site and they are just luring the customers without providing them the adequate services that they have mentioned i want my refund and cancellation of the out of the blue order they placed my product of is 3234571

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Nov 7, 2020

Complaint marked as Resolved

Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.

Aug 07, 2020

Updated by rashmita tarai Now after 3 days they are now replying to my mail of but not ready to refund my money now I don't want this order from the start I am saying them to refund my money

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Comments

Indian Gifts Portal / Intermesh Shopping Network Customer Care

from Mumbai, Maharashtra

Aug 22, 2020

Verified Support

Hi,

Greetings from IGP.com!

Apologies for the disappointment you had to face, trust us we did not mean to disappoint you in any way.

We will personally take care and try our best to not disappoint you.

So please accept our sincere apology on all the hassles you have been through due to this order.

We value you as a customer and hope to serve you better in future.
Shipment have been successfully delivered yo you.
Apologies for the delayed delivery

Thank you for choosing IGP.com as your gifting portal.

Regards
Team IGP