Indian Gifts Portal / Intermesh Shopping Network — order is not delivered even after 2 days from actual date

I have placed order from igp.com on 25th july 2020 and delivery date of order was 1st august 2020.
Today is 3rd august and still order is not delivered and when called to customer care they told will cancle the order if not delivered till today evening. I have placed order for rakshabandhan gift but the did not delivered it.
Even i have raised complain about the same in igp portal as well as sent mail to igp support on 1st august 2020 for delay in delivery but no one responded.
Now i feel cheated.
Order no 3070105.
Attached the screen shot for the same
+1 photos
Was this information helpful?
No (0)
Yes (0)
Indian Gifts Portal / Intermesh Shopping Network customer support has been notified about the posted complaint.
Verified Support
Aug 07, 2020
Indian Gifts Portal / Intermesh Shopping Network Customer Care's response
Hi,

We have received confirmation from the courier team that this order has been delivered successfully to the recipient. Please check with the recipient once. If this is the wrong status, please let us know. We will arrange proof of delivery.

We sincerely hope we haven't disappointing you too much, as it was never our intention to spoil any special occasion for you or your family.

Thank you for choosing IGP.com as your gifting portal.

Warm Regards
Team IGP
Complaint comments 

Comments

No we really haven't received yet.Please check about.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Indian Gifts Portal / Intermesh Shopping Network
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    77%
    Complaints
    122
    Pending
    22
    Resolved
    88
    Indian Gifts Portal / Intermesh Shopping Network Phone
    +91 22 4343 3333 [Customer Care]
    Indian Gifts Portal / Intermesh Shopping Network Address
    A006, Kanakia Boomerang, Lower Basement, Chandivali Powai, Mumbai, Maharashtra, India - 400072
    View all Indian Gifts Portal / Intermesh Shopping Network contact information