[Resolved]  Indian Gifts Portal — TGIF gift coupons not delivered even af ter two months by Indian Gifts portal

Website:

indiangiftsportal.com

Awful or fraud portal.very poor customer service and support.Had ordered TGIF coupons on 21 July worth Rs3335approx ..Order 644638[#759177] ..claimed delivery in 3-5 days.not delivered till now. Very embarrassing fr me as it was supposed to b a birthday gift.no valid response inspite of atleast 6 mails 2 phone call(tried calling innumerable times, number always unavailable or busy), atleast 5product enquiries and 3-4 feedbacks on the portals enquiry forum itself. Customer Care if at all picks the call disconnects it or has no updated information..Then on pressurizing starts giving vague replies like 'complaint wl b forwarded or wel mail u..They didn't even update the new address given by me over the phone the first time and told me order will be delivered in 2-3 days in new address..Customer care on being spoken to second time had no idea about new address and had to b told about the mail and the call made. Appears the portal has cheated me of my money Rs3335.Their response is always vague like'like wel get back to u' 'we r looking into the matter or we have forwarded your request' Claims that they tried delivering but it was restricted area, even though other portals hav successfully delivered time and again even around the same time and same address.No effort made by them to inform that the shipment will be delivered on n e particular date or about delivery failure or ne thing inspite of phone number and email id given(not even once). A month back I gave a new address and extra contact numbers so that they don't have n e excuses, still nothing.no information, follow-up or delivery. Absolutely disgusting, fraud and irresponsible portal.looks like that they cater to cash on delivery or small payments, for advance payments they just pocket the money.Wonder how unethical can some people be. Worst experience out of a number of online shopping experiences. Seriously a harrowing experience. Plz choose ne portal but this. Nancy