| Website: indiangiftsportal.com |
TGIF gift coupons not delivered even af ter two months by Indian Gifts portal
Awful or fraud portal.very poor customer service and support.Had ordered TGIF coupons on 21 July worth Rs3335approx ..Order 644638[#759177] ..claimed delivery in 3-5 days.not delivered till now.
Very embarrassing fr me as it was supposed to b a birthday gift.no valid response inspite of atleast 6 mails 1 phone call(tried calling innumerable times, number always unavailable or busy), atleast 5product enquiries and 3-4 feedbacks on the portals enquiry forum itself.Customer support service doesnt attend calls...If they do they give very outdated and vague information..They also don't update their database like change in address and phone number.
Appears the portal has cheated me of my money Rs3335.Their response is always vague like'like wel get back to u' we r'looking into the matter of we have forwarded your request'
Claims that they tried delivering but it was restricted area, even though other portals hav successfully delivered time and again even around the same time and same address.No effort made by them to inform that the shipment will be delivered on n e particular date or about delivery failure or ne thing inspite of phone number and email id given(not even once).
A month back I gave a new address and extra contact numbers so that they don't have n e excuses, still nothing.no information, follow-up or delivery.
Absolutely disgusting, fraud and irresponsible portal.
Worst experience out of a number of online shopping experiences.
But seriously a harrowing experience.
Plz choose ne portal but this.
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