Indian Health Organisation [IHO] — providing the unnecessary promises.

ravichavan21

from Pune, Maharashtra

Address:

Pune, Maharashtra

Hi,

As per discussion with your representative he told me you can purchase the opd voucher after finishing the existing voucher you can purchase new vouchers with rs.1250.

Now i want to purchase the opd voucher you representative is saying to pay rs.2000 or you can choose another company. This is not a loyal service initial time you wording less amount and now when we process for again then its extra amount.

Then this is cheating to customer at time of policy are are offering benefits. And now you are not accepting.

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Indian Health Organisation [IHO] customer support has been notified about the posted complaint.

Verified Support

Dec 05, 2019

Indian Health Organisation [IHO] Customer Care's response Dear Member,

Greetings from vHealth by Aetna!

At the outset, we apologize for the inconvenience caused to you.

In reference to the issue highlighted by you and as per your discussion today, please be informed that plan prices are revised.

Should you have more questions, feel free to write to us at [protected]@iho.in or call our helpdesk number[protected] between 8:00 AM till 8:00 PM (except national holidays), and we would be happy to help with your health benefits.

Regards
Service Delivery Helpdesk

Dec 06, 2019

Updated by ravichavan21 At the time of issuing the policy, You should told the customer. price may be vary, If you have recording what you promised check once. at time of purchasing price was 1250, and price is increased you can say anything. have you informed to customer price is increased ??.. when to call you that time you told us. sorry for that prices is increased.
This is really cheating the customer.