Netmeds Complaints & Reviews

Website: www.netmeds.com

I had ordered medicines from Netmeds for which delivery date was 18th August. It is almost end of 23rd August 2025 and yet I haven't received my order. I connected with the customer service team at Netmeds through email, but they are not helping and would just say that we are checking. The medicines I needed urgently for my parents. Now my parents went to another city and yet I have not got my order. I want immediate delivery of medicines...

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Address: Online Medicine App

Incident Report: Life-Threatening Mistake by NetMeds

To help understand the situation, I'll outline the events in chronological order:

On April 30, 2025, I placed an order for two of my hypertension medications. I was looking for cost effective substitutes for both, I selected from the suggested substitutes from the NetMeds site.

I uploaded my prescription, and a NetMeds doctor allowed the...

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I have placed an order on Netmeds app, payment was successful amount deducted from my credit card but order not placed not received any message and mail even order is not showing in app order list....

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Dear sir i have ordered divaa od 500mg tablet 10's quantity:2 on dated 27th February and the estimated delivery date is 2nd march but till date now i do not receive my order. I have used this tablet for my brain harmer.
customer Name/ patient Name SUBHADRA SAHU
ORDER ID NMS[protected]C
NETMEDS REGEISTER MOBILE NO [protected]...

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I have cancelled my order but my amount is not got refunded after 10+days I have done my payment via UPI as per policy it should return in 2 days

I have raised concern to team but no action taken yet
Please send my amount today or I will add complete to RBI...

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Rs.733.2 was debited from my Simpl account but order was not placed on Netmeds.Please resolve my issue as soon as possible and refund my money.

Order ID:[protected]A...

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I have been ordering certain psychiatric medications from netmeds.com for years. All prescriptions have been prescribed by the same doctor and I have never had a problem with my order before. This time I submitted the same valid prescription from the same doctor for the same medication I have always ordered and the prescription was rejected, even though it meets all the requirements that customer service has told me my prescription should...

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I had ordered medicines from the Netmeds app on 25th June 2022, for which the payment was made using debit card through Phonepe app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. I didn't receive any mail or sms. It's not even visible in MY ORDERS section. I have attached the photocopy from the Phonepe app which states the Transaction number and the...

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On 29 December 2021, I made a payment of INR 200 to netmeds for consultation of a doctor. I got their confirmation email from [protected]@netmeds.com stating that my order has been CONFIRMED, and I will be contacted by one of their doctors soon.
Order number 1697349C[protected]
Order date 29/122021

I haven’t received the service and I informed that to netmeds. Ticket number [protected]. They replied...

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Address: netmeds, chennai

Website: netmeds.com

I have ordered medicine of my father on 26/03/2022 from netmeds application. My order id and s[protected]A. My order was prepaid and I had paid amount of Rs. 8140/- through UPI channel. They have not processed my order and therefore I had cancelled my order from it on same date i.e. 26/03/2022.

As per their refund policies they have to return my amount within 9 working days. However, till 5/04/2022 I was not in receipt...

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Website: Www.netmeds.com

I Asha rani ordered a medicine on 28jan2022 but I received a wrong items on 29 Jan. Order I'd is[protected]ASO1, After that I complained to cs team and make a request to return and refund they said they solve it in 48 hrs. After 2 days I again called to cs team and it's lasted for r week.
Then i started mailing to cs team daily after 15days they responded on my mail. But the problem is still not solved by netmeds. Now it's 20...

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I have ordered 2 quantities of t-bact ointment of 15g each on January 30th, 2022 and have made a online payment of Rs.478.95, but there is no order placed in my account. It's been more than 24 hours, I ordered the medicine, still it is not reflected in the order history. I tried to contact the customer care through chat and call but have not heard back from them. I need the order to be placed or refund of the amount I have paid. For proof...

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Address: Ulhasnagar

Hi
This is regarding the Order ID:[protected]A.
I received a partial order on 16th jan, and a request for the return on 16th of January and it has not yet been collected from me.

For another partial order, I have not collected as per the instructions from Customer care, but that is also showing in transit as of now

I have called more than 100 times to netmeds customer care, 90 times it is...

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Address: F-206, Logix Blossom County, Sector-137, Noida

I have ordered medicine online from Netmeds on 12.01.22 and order ID is[protected]ASO1. Online tracking status was updated on 14th as delivered, immediately I start approaching customer care and on a daily basis their representatives assuredly me that they are investigating and my medicine shall be delivered soon. This is not a comfort product for that customer can manage a delay. This order carrying a medicine for diabetes and fir...

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I ordered medicines from the Netmeds app on 16th January 2022, for which the payment was made using debit card through Phonepe app. The transaction was successful and the amount was debited from my account. But there was no confirmation of order placed from the Netmeds. In the Netmeds app there is a section of MY ORDERS, even there my order was not mentioned. I have attached the photocopy from the Phonepe app which states the Transaction...

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Address: Chanai

Website: Netmeds

Wrong product got deliverd on 12th jan and request raised same day for return but they are not scheduling return picked customer support is keep telling me wait for 24 hours every day. I want my refund as soon as possible,
Worst experience I ever had....

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Address: e mail [email protected]

DEar Sir,

Under reference No.[protected]GAMLSBVD9 an amount of Rs 1189=55

deducted by my SBI account through Debit Card on 21.11.2021 for medicine

ordered by me But the payment was NOT successful

PL see that the amount of Rs 1189=55 to be credit back to my account at theb earliest.

Plconfirm...

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Sir
I have ordered medicine by order no[protected]A but I received wrong medicine. I have complained several time but sorry to say that I couldn't get my medicine. This type of mistake should not expect from company like you. For negligence of your company my wife may suffer a lot .Any mishappen who will be responsible for this.
With regards
Sushanta Kumar Patel...

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I had ordered some medicines on 3 rd October 2021 but till now it's not been delivered yet. It's very pathetic service from your side. I had contacted your customer service multiple times for cancellation but got only verbal response from your side .No cancellation has been made from your side . Till now I haven't received the medicine and it's 1 month past from my booking. This kind of service is really bad for your company. Both refund...

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My tracking id[protected] and order id[protected]ASO1. Order Placed
23 Oct, 2021 10:12 PM and estimated delivery date 28 oct. I didn't receive the product but showed the track order Package Missing in Audit. Please help me out. It was a fully paid order. Pathetic 3rd class service from Delivery courier. in their system with status 'Missing in audit'. What a JOKE. Daily following up with your company since 30 oct, only getting...

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Netmeds Complaints & Reviews

File a complaint to Netmeds

Netmeds reviews & complaints(1191)

Medicines not delivered even after 5 days of delivery date and no support from customer care

Life threatening mistake by netmeds

Amount Deducted from Credit card but order not placed

Product delivery delay regarding

Not got Refund

Money Debited but order was not Placed(Not Reflecting in the Account)

Valid prescription rejected without specific reason

Order is missing

Took money for online doctor consultation, but did not provide service

Refund of amount

Return and refund

Amount debited from my account but order not placed

Regarding Medicine return and refund of Order :16422500649018024A, Worst Services

Delivery fraud and harassment

Payment was successful but Order was not placed

They have delivers wrong product and not responding now.

Amount deducted by SBI Debit card- not credited backRs 1189=55

Sending of wrong medicine

Delivery of medicine

Fraud company....prepaid product not delivered till now..

Netmeds Complaints & Reviews

File a complaint to Netmeds

Netmeds reviews & complaints(1191)

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