|Address:||67 Kunjapuri Vihar, Haridwar Bypass Road, Ajabpur Khurd, Deharadun|
I visited around 1130 hrs today at Netmeds Branch (Smart Point of Reliance Store) at Haridwar Bypass Road, Ajabpur Khurd, Deharadun to buy medicines.
I had asked for Zithorx 500mg (Cipla), which was shown to me by Mr Pankaj. However, at the time of billing I notice a different medicine. On questioning I was told by Mr Pankja that Zithorx 500mg (Cipla) is not uploaded in the accounting system as software is not updated by company.
I may mention here that this is the second time I have face the same kind of problem and same response. Those salespersons who are denting the image of your company should be fired without notice.
Kindly look into this matter and try to resolve before situation goes out of control.
Netmeds customer support has been notified about the posted complaint.