[Resolved]  Indian Health Organisation [IHO] — sales of product

May 01, 2019

Indian Health Organisation [IHO] Customer Care's response Dear Member,

Greetings from vHealth by Aetna!

At the outset, we apologize for the inconvenience caused to you.

In reference to the issue highlighted by you and as per your discussion today, please be informed that details have been shared with concerned team for further investigation. Rest assured that an update on the same shall be shared with you by 03rd May’19. Request you to kindly bear with us until then.

Should you have more questions, feel free to write to us at [protected]@iho.in or call our helpdesk number[protected] between 8:00 AM till 8:00 PM (except national holidays), and we would be happy to help with your health benefits.

Regards
Service Delivery Helpdesk

May 03, 2019

Indian Health Organisation [IHO] Customer Care's response Dear Mr. Jadhav,

Greetings from vHealth by Aetna!

In reference to the issue raised by you and as per our discussion today, we sincerely appreciate you for bringing this matter to our attention and deeply regret any inconvenience this may have caused.

We understand that this is an alarming matter; however, please be informed that mentioned number doesn’t belongs to us.

Should you have any concerns, please feel free to write to us at [protected]@iho.in or call our helpdesk number[protected], from 8:00 AM to 8:00 PM (except national holidays). You can now download our vHealth by Aetna mobile app available on Android and iOS and book appointment with vHealth doctors.