Indian Oil Corporation [IOC] Complaints & Reviews

Dt.09.01.2020, new no.[protected], id-[protected], i. D.-4038- sri tarun kumar dey, 167 no, crooked lane, p. O. Chinsurah, dist. Hooghly, pin - 712101, west bengal.
One lpg connection has transferred from barun kumar dey to tarun kumar dey on 09.01.2020. It is very doubtful to me! That lpg dealer-m/s. Sandhyasikha, dutta super market, akhan bazar, p. O. Chinsurah, dist. Hooghly, pin - 712101, received from me, which is unexpected : affidavit fees rs.1, 000/- (Rs.500/- each for barun kumr dey & tarun kumar dey
Stamp paper fees rs.20/- (Rs.10/- each, for barun kumar dey & trrun kumar dey
My previous deposit money rs.1850/- and again deposited on 05.01.2020, rs.1945/- total deposited rs.3795/- + rs.1000/- affidavit charges for name transfer + rs.20/- stamp paper charges
Total expenditure rs.5015/- is it reasonable fees? Which has taken from me for name transfer in the same address on dated 09.01.2020, this is for your kind verification.
Tarun kumar dey
167 no, crooked lane
P. O. Chinsurah
Dist. Hooghly
In front of l i c office
West bengal
E mail : [protected]@gmail.com

I booked a lpg on december 27, 2019 and paid for it on the same day through online using my hdfc debit card. I also received a confirmation for my payment. Invoice for my booking was created on december 30, 2019 and on december 31, 2019, i received a message that my booking was cancelled due to price change. The booking is cancelled but the amount i paid for my lpg was not refunded. Need your assistance as soon as possible.

My mobile number is registered to some other consumer number than my consumer number. Through ivrs number i booked cylinder but it got bookings to some other consumer number unknowingly and i paid through online payment also and after 5days i inquired the gas agency about this they said we are not able to trace the consumer number which i booked and paid and they said i gave this mobile number for that consumer number but i have not got any gas connection before and i have not gave my number to anybody also because am using this mobile number for the past ten years here my fault is not there and they linked my mobile number to some other person belongs to indane gas agency, and the consumer number which i paid is cx16388118 and booking ref no:[protected] and bill invoice
No:[protected] and payment ref
No:[protected] for your reference. Please help me to get the amount i paid online of rs.748/-
Thanking you

Sir, my connection is with tanwar gas agency with name of indra and consumer id-cx54036 sir, i have booked my cylinder on 22/12/2019 and cylinder "delivered" confirmation i got on 25/12/2019 but still on 09/01/2020 i did not get my clynder. Sir it is the matter of corruption therefor you are requested to do needful as soon as possible. Mo no -[protected]

Address: ioc petrol pump plus code is hwwx+v4 chaksu, rajasthan
At this petrol pump, i asked to fill petrol of rs 220/- and i was asking for starting at zero in meter but the staff started at reading 300 in meter and when i was stopping him till then he had already filled it up to rs 400/- and then stop there and said "5 ltrs nikalne se pehle zero se shuru nhi kr skte apko nhi bharwana to 100 rs de do" and took 100 rs from me. There was a little fight between us so i was also not able to get bill.

Consumer no. Cx6482148. Booked the cylinder thru online and made the payment also on 1st january 2020. But till date they have not delivered the cylinder and telling some nonsense reasons (Address not found) for non-delivery. Every month it is happening the same. Distributer name is chandrashekhar gas agency, bangalore. Kindly look into this do the needful in getting the cylinders in time.

Dear sir,
I would like to draw your kind attention towards the corruption towards the management of ashoka gas agency mohaddipur gorakhpur.
I surjit singh am consumer of ashoka gas agency vide consumer no.41098. On 08 jan 2020 approached agency for replacement of defective regulator (Permanent leaking) in that concern asked rs. 250.00 to give new regulator, when asked about the replacement of defective one, said by the agency concern that after dispatch of defective it will take one month time. When further inquired how about the refund of paid amount, it was replied that it has to beard by me as there is no rule of refunding the amount.
I would like to bring in your kind concern that defective regulator is in use after concern deny, if some thing goes wrong the agency will be held responsible. Please take note of this.

Regards,
Surjit singh
Mob [protected]

Hi there,

I am writing to you to express my concerns that a person by name "sri srinivas" visited my place today morning (Dated 01/08/2020), claiming himself to be a member of k. K. Indane enterprises.

He carried an id card of k. K. Indane enterprises and stated, he had come for an inspection of the domestic gas connection. Moreover, he did a basic check and collected rs. 177/- as inspection fee.

I wanted to double check if this activity is actually carried out by the ioc/indane agencies or is it supposed to be a fraud activity.

I have attached the id proof picture i collected from the representative and along with the slip he handed over.

Kindly have a check and let me know the future procedures.

Thank you!

Sir,

I try to book my cylinder online or ivrs system, am getting a message that "refill order can not be created as open order already exists for the consumer". I visited my nearest indane servicing center but they can't solve my isssue.

My consumer number is 5958
Supplier : sree vinayaka gas agencies
Place : kodungallur, thrichur (Dist), kerala. 680664

Please resolve my problem.br...

Date-2nd of jan2020 ko main jai durga filling station distt-ropar (Punjab) main fuel dalvane ke liye gya aur maine staff ko 2000rs ka fuel daalne ke liye bola lakin usne 400rs ka fuel daal kar stop kar diya aur fir dubara 1600/- fuel daalne laga jab maine us se 400 ka bill ke liye bola toh usne bola ki rs 1600/-bill de deta hu lakin rs-400/- ka nahi mil payega tab main samajh gya aur uske upar pressure banya toh usne mana ki mere se galti ho gai rs -400 ka maine fuel nahi daala tha aap se paisa le liye lakin.. Mere pass uski video recoding bhi avilable hai.. Uske baad maine pump ke owner ko call kiya toh usne maafi maangi aur apne staff se baat kiya mere phone se toh us time bhi staff ne apne owner ko bola ki galti ho gai mere se.. Aur iska audio recoding avilable hai mere pass.. Iske liye maine ioc ko bhi tweet kiya aur petrolium ministry ko bhi tweet kiya but abhi tak action nahi hua hai.. Main ye chahta hu ki aisa scam karne valo ka licance cancel kiya jaye.. Logo ke mehnat ke paiso ko lut kar kha rhe hai ye log. Mujhe umeed hai ki jald se jald iska jawab mujhe milega.
Mere pass pump ka bill saath main photo's, video and call recoding avilable hai agar in main kisi bhi cheez ki jarurt ho toh main dene ko tayar hu. Saath hi kuch photo attach kar rha hu.

Thank u so much
Waiting for posative responce.

Sir, today morning I filled petrol 305 rupes in my bike from om sai, West, Gaur City 2, Greater Noida, Uttar Pradesh, but they not proper fill petrol in my bike and when he was starting fill to petrol that, he told me you would like pay card, cash or paytm and told me, than not show 00.00 mitter and started upon 76 rupes just i stoped filling petrol 305 rupes, than I pay 305 Rupes by Paytm and I told him Please provide me payslip but not provide payslip, he many excuse to me.
sir please I want this case not reported any other. I attached Paytm slip, sir please see to it.

Order no.[protected] dated 29.12.2019. Maurti gas agency anna nagar today refused to deliver cylinder and cancelled invoice due to rate change. They told delivery in 2 days initially. Every time they took 7-8 days in delivering cylinder and my home is just 3 km away from them. We feel totally harassed bcz of these people as every time we beg for cylinder.

Hello team,
I booked cylinder online using indian oil application and made payment of rs.716 through bhim on 31st december 2019. Amount has been debited from my account but payment is not reflecting in the invoice generated by you. I spoke to your customer support executive to lodge complaint but she refused to do so. I checked with bank and they have confirmed that payment is indeed made to your account.

Please help me resolve this issue at the earliest, otherwise i will end up paying same amount twice.
Name: sandeep p
Consumer no. [protected]

Regards
Sandeep

Dear sir,
I jitendra kanji vaghamshi my gas connection location bhavesh gas agency, my customer id cx1188730, i apply to gas connection transfer request for online submitted but gas connection transfer request is pending for last 2 months. I gas connection transfer m/s. Bhavesh gas agency to m/s. Krishna indane gas agency but last 2 months gas connection not transfer. So i requested to my gas connection transfer to m/s. Krishna indane gas agency.
Please sir kindly request accepted and kindly any solution

Thanking you,

I have been visitng the petrolpump from past 6days.. They have the facitiy to swipe card but the staff is saying that it will take time for them to settle and sort out the transcations at the end of the day.. Today i noticed an online transaction has happened by seeing the payment slip but the staff refused my payment through staff... Is this the way the staff work and respond to the customers.. And while india is racing towards the digital and online payments i dont know how indian oil corporation is lagging.. Ioc will be loosing its valuable customers if they keep on maintaining the staff like this

I register for cyli. My connection no [protected]. Gas agency is dev agency saligramam. Cyli. Is registered on 27-12-19 and got the message the cyli will be supplied within 1 day at 2.59 pm. On the same day 27-12-19 cyli is delivered with invoice number[protected] at 7.16 pm. But i did not receive any cylinder so far on date 29-12-19 from gas company. Malpractice is going on with the above dev agency. Take suitable action against gas company. Kindly supply my cyli immediately.

I have booked my refill by online on the 23 rd of dec 2019 which was delivered on 28 th of dec. At the time of delivery i am not at home as my son has received it. The person who was on delivery had demanded a sum of rs.30/- from my son without any cash receipt. As my son refused to pay the person shouted with him and threatened him that further supply will be stopped if he did not pay the amount. Is it mandatory to pay such amount to him? When i searched in the website of the company i did not find any information regarding this. I have paid the cost of my refill by on line (Rs.728.50) as per invoice no.[protected]. So i want to know whether the conduct of the person is right? If it is not right, i request you to initiate necessary action against him.

Sir, order type;refill order (Dbc),
Consumer no. Cx19204101/[protected]
Consumer name : arjunan. S
Eqipment/qty :14.2kg/hsn[protected]/1
Tax invoice no:[protected] date:[protected]
Booking no.[protected] date:[protected]
Online paid rs.620/- include gst

Sir, delivered cylinder in expiry condition dec 2019. Not yet used because this cylinder is 2nd cylinder. What to do further?

Tharaniselvam
For (S. Arjunan 85 years)

The Indian oil pump at kattikulam, wayanad has very dirty bathroom.
The bathroom is totally unhygenic, without any regular cleaning.

The bathroon lacks even minimum maintance. The customers are finding it incoveninent.

When asked about it, the staff was very arrogant and accusing. The staff asked the customers to lodge complaint. Please take strict actions.

Dear sir/ madam
I am surinder singh. Today in the morning i. E 26/12/2019 firstly i fill the petrol in my car then i want to fill air in my car tyres. But your consecutive refuse the fill air in the car tyre they simply said that go to that shop 'which is opposite to the petrol pump' if you want to fill air into the car tyres. I clicked the picture of that person and i also attached the picture. Please solve this issue and revert me as soon as possible. My contact number is +91 [protected].