Indian Oil Corporation [IOC] Complaints & Reviews

Sir,
My consumer no is[protected][protected]). I had booked lpg refilling online long back. Today i received a message which speaks ' your invoice[protected] has been cancelled due to request by customer'.

This is completely false. I asked the bisoi indane gramin vitarak agency in bisoi, mayurbhanj about the matter. He says, presently lpg is being distributed to bpl families. Due to lack of stock, we had to cancel the invoice.

Kindly look into the matter. Is it true that presently the government agency is concentrating on the bpl families only. If this is true what should others do to manage the regular cooking necessities.

Regards,

L k pathy

Dear customer service officer,

I booked lpg refill cylinder vide booking no.[protected] dated 21/03/2020 with m/s. Avery gas service, r-104/4, ramesh park, laxmi nagar, delhi - 110092. Telephone no.[protected], 22468922, 22466949.

I received lpg refilled cylinder vide tax invoice no.[protected] dated 21/03/2020.

Whereas, subsidy amount not yet transferred to my bank account.

Kindly requesting you to transfer subsidy amount to my bank account at the earliest please.

Thanks and best regards,

Nagendra kumar a
526 /527-b, ground floor
West guru angad nagar
Laxmi nagar
Delhi - 110 092
Telephone no.[protected]
Mobile no.[protected] / [protected]

My gas booking cancel after I have done successful payment by online credit card

Consumer num 28750881
Distributor rashmi gas agency bangalore
We have booked a gas cylinder and made a payment of rs. 744.00 via "phonepe" app. However, to our surprise, when the cylinder came in for delivery, the invoice did not mention the online payment. Hence we paid them cash
Its been 10 days amount did not get refunded.. N we are trying helpline number for 10 days but were unable to reach them.. N even indane gas website is not getting open

Unwanted and irrelevant reply from iocl official to my registered grievance. And we have no way to take the issue to the concerned higher officials as iocl is not providing their phone numbers and email ids and our distributor and local area office and officials properly not attending, replying and at last not resolving my grievance. I can talk to my distributor only and he simply dumps the responsibility on the iocl whose concerned official's contacts we can not gather, then forget about his higher-ups contact details. This appears as an intentionally prepared ground by iocl to hide from knowing isses directly from us and to suffer consumers. My issue is my profile data in iocl software application is not the same as it's in my aadhaar and it's not showing my bank aadhaar linked sb account number in its app though i submitted it even recently. And the concerned official replied irrelevantly to this my grievance. Please make available your higher officials email ids and phone numbers to bring our unresolved issues into their notice. I have no belief in these systems of complain because each of these don't go into your higher-ups notice. The options you provide while registering complaint also not matching.

Dear sir/madam i had visited gas agency naming ss indane services address indane lpg distributors no.216, 1st floor, parvattinagar, behind mes school, laggere main road, laggere, bangalore 560058 regarding exchange regulator due to gas leakage. For this problem i had apporached the gas agency myself but was not given good service and they potrayed rude behaviour. They refused to exchange the regulator as the the registered person was out of station and locked due to corona virus. They asked us to pay a sum of rupees 1380 for the new regulator but that the bill will show rupees 300. On request they sent their staff for inspection even they said it to be as the regulator problem. When we asked for a immediate solution as it was highly dangerous (Gas leakage) on both ends we got the reply as "its your faith". This is a level of irresponsibility and bribery indirectly. So we request you to do the needful.
Thank you.

My name is usha solanki
Indane customer care not reply so pls help me
Change my bank account ujjawalla pmy we not any subsidy In bank
Blue city indane ges jodhpur
Customer I'd [protected]
Bank account [protected]
Most.[protected], [protected]
Need help

I had placed a refill booking on 9th april, 2020. And had paid online through the link provided by iocl. The amount got deducted from my bank (Checked with the bank too) the amount has been credited to merchants account.

When i got my lpg, had got a cash memo of 744rs. (I had to pay cash, since the distributor denied the online transaction)

I tried reaching the toll free number[protected] but no proper response recieved.

Please help me in the refund process.

Please find the attached receipt for your reference.

I have booked cylinder on 7.4.2020 n made online payment of ₹761.50 and ioc received the payment but deepa gas agencies didn't receive the amount and i have to pay cash for ₹ 761.50 at the time of delivery of gas cylinder. Hence i request you to please refund my amount of ₹761.50 which i have made online payment. Please do the needful at the earliest.

Cons no : 07456
Upi transaction id :[protected]

Please refund my amount as I have not received the above amount yet. For your reference I am attaching the gas cylinder amount which I paid by cash.

Respected sir, i sri initai das, vide consumer no-cx13024721 of banamali road, ward no-14, dist - karimganj, assam to inform you that last gas refill was delivered by m/s das gas concern, m. M. Road, karimganj[protected] on[protected] under vide cash memo no-[protected] where there they provided a sms no-[protected] to forward a message for getting next refill on this aforesaid mobile phone instead of booking next at ioc. Accordingly i contacted this mobile phone but found no response. So, please resolve this matter at your earliest & thus oblige.

We want to complaint about provide less weight gas cylander by dubey gas agency.this is not 1st time. Every cylander they gave atleast 1 kg less cylander.
Pls take a action against this

Consumer no.: cx9719822
Distributor's name: nrishringha indane - nimta kolkata - 700049
Consumer name : pachu das - ghola purbanchal block - d kolkata - 700111

We booked gas refill on the 8th of april 2020, for which we also received a reference no.[protected] via text message on the 9th of april 2020. On the 10th of april we received another message with a lpg bill no.[protected]. We were waiting for the delivery, but that didn't happen and on the 14th of april we received another text message which read as : your cyl is delivered with invoice no.[protected].

We called the delivery person and the distributor's office numerous times, but didn't got any response from any of them.

In this time of lockdown, we'll be in great trouble if the delivery is not done.

Hence we want the delivery to be done asap.

I have online apply last 3 months ago but i did not my home deliver, but now i have re- apply online and most urgent, my consumer no:25462, Malugram, Deviprashad Road, Silchar-2, Please kindly look into this matter

Dear sir
My self sumitra devi. And i got a problem since last 18 days. I can not book my indane gas cylender. When i book the indane gas cylender after some time i have got a message from indane. Your booking could not b created due to refill booking allowed after 15 days. But the last delivery date was 6 april 2020 on monday. After that now i can not book my indane gas cylender.

Now i am in a big problem. So please
I request to you. Please solve my problem.

Sumitra devi
Consumer no. Cx20881866
Mobile number [protected]

Dear Team,

I have booked cylender two times but subsidy has not been credited in my bank acount.

Please do needful as soon as possible.

As per government regulations and a declaration by collector of kolhapur, it is allowed to supply fuel to the vehicles. But "JYOTURLING FUEL STATION, PHULEWADI RINGROAD, KOLHAPUR, MH, 416012", is giving fuel to bikes, I even trued to explain it, but the owner and staff is too aggressive.

Jay hind,
Dear sir, my name is rathod bhavendrasinh mahendrasinh, my c. No: cx12088493.in village: angareshwar.

Sir, i am call today our service agency in utsav gas agency, but they are me not response me and he is call any other bad language say me.
Pls. Sir they gas agency owner has very bad language say me, so some action again his person other wise, iam go for cosumer form, my mobile no:[protected]. I am call recording in my mobile every speech.

I lost My Indian gas passbook give me new passbook and my Aadhar no..[protected] .

Hi,
I am from bangalore indane customer (Ganapa indane distributors - [protected] bangalore 560034)

I have paid 744 rs online using link provided by indian oil corporation,
But agency did not receive money and ask to pay again. I made second transaction directly to distributor account. Now the problem is which i paid earlier did not get refund back i called indian oil customer care but no response.
Please refund my money. These are my details

Upi transaction id :[protected]
To : indianoil corporation ltd ([protected]@hdfcbank)
From : swet15. [protected]@okicici

Order for Cons No [protected] is registered with Ref No.[protected].Refill delivery ETA:2 days. Pay online at http://payit.cc/I[protected] .Be Home, Stay safe

Invoice no[protected]
generated for Indane LPG refill. Cylinder is u Dear Subramanyam ., a payment of Rs 744 has been initiated against your order[protected]. men on receipt of refill.
On[protected] paid by debit card but the supplier collected from me cash of Rs. 780/-
Please refund me d payment made by me on line Rs. 744/
Kindly resolve my problem