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Updated: Aug 8, 2026
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Indian Oil Corporation [IOC] reviews & complaints page 103

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K
Kothari Krunal
from Chennai, Tamil Nadu
Apr 16, 2020
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I have booked cylinder on 7.4.2020 n made online payment of ₹761.50 and ioc received the payment but deepa gas agencies didn't receive the amount and i have to pay cash for ₹ 761.50 at the time of delivery of gas cylinder. Hence i request you to please refund my amount of ₹761.50 which i have made online payment. Please do the needful at the earliest.

Cons no : 07456
Upi transaction id :[protected]
Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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    wayedul
    Apr 15, 2020
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    Address: Radhakrishna gas agency, Pune, Jagtap chowk

    Booked a lpg domestic cylinder on 30 Mar 20 but not received yet . On enquiry showed it was delivered to others. This is the second incident. Pls clarify.
    Apr 15, 2020
    Updated by wayedul     Pls update
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      S
      shewaleud
      Apr 15, 2020
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      Address: bhatt gali tilak chowk washim

      I am consumer in milind gas agency, risod road, lakhala dist. Washim, maharashtra and my consumer no. Is cx24701064. I had booked to refill a cylinder on 10th april 2020 and got ref. No.[protected]. Also recived sms to pay online with link. I make payment of rs 762 /- online through bhim app on 10/4/2020. With transaction id no[protected]
      They generate invoice on 12th april 2020. But there was no entry of my online payment on invoce. Invoice show online payment is 0.00 rs. So i paid 762 /-rs in cash to cylender delivery person. Please check about my online transansaction.

      Yours truly
      Uday datatray shewale
      Bhatt gali tilak chowk washim 444505
      Mobile no: [protected]
      E-mail id - [protected]@gmail.com
      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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        R
        Ravi16011972
        Apr 15, 2020
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        Sir
        My name-m. Ravikumaran
        Cons no/id - cx14427288/[protected]
        Booking no[protected]
        Booking date[protected]
        Price rs-761.50
        I have done online payment of rs 761.50. My amount got with drawn from my bank account but in tax invoice no[protected] date[protected] it shows online paid rs -0.00.
        Agency-sekar gas agency
        Thiruvottiyur
        Chennai-600 019

        Kindly solve the issue and revert back the money to my bank account.

        Regards
        M. Ravikumaran
        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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          G
          Gandham Prathibha
          Apr 14, 2020
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          Your cyl is delivered with invoice no.[protected].Download eInvoice & give feedback

          Received above message but did not receive gas.

          Please look into this on priority as its been 10 days already since booking.
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            S
            santuchakraborty
            Apr 14, 2020
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            Address: Bally makaltala durgapur

            18 March I've booked my cylinder and paid rs 841\-through dabit card. Then I cancelled my booking 27 March fear of corona virus(if any corona effected patient deliver cylinder). But till today I've not received any refund amount in my account. But Indane app showing that the amount has been credited. Please do the needful .
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              P
              Pawan Kanade
              Apr 14, 2020
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              Address: Khandwa m.p

              Sir, 09 april 2019 I was booking online gas after 10 april anupam gas agency khandwa m.p delivery boy give me gas cylinder delivery at my home but he take me cash payment of the sum of rupesh 810 / why should he take money when I already get payment to IOC please sir take necessary action.
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                R
                Rajanala Bharath
                Apr 14, 2020
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                [protected] did not accepted debit card demonded for money while i try to use petrol bunk to fill petrol to my vehicle hon'ble pm requesting public to go for digital the company like ioc not cooperatng even priminster address of ioc petrol bunk opp to municipal corporation office side of kalyan jelwery ioc petrol bunk tirupati chittoor dist i dont think this will help for public eventhough let it happen
                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                  C
                  chakresh soni
                  Apr 13, 2020
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                  Address: Jabalpur

                  My consumer number is ME004695
                  And my dealer landline is [protected]
                  My gas cylinder is leaking and i m not able to contact with my dealer the phone is not answered.
                  So please help me out of it.
                  Thanks
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                    K
                    Kamalasubramaniyan
                    Apr 13, 2020
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                    Complaint : gas cylinder not bought but message was received as your gas delivered,
                    Customer no:11256
                    *agency name:parvathy indane gas nagapattinam*
                    Dear sir/medam,
                    I'm kamala from radhamangalam and am already booking of gas cylinder on april 4 th and april 7 th coming message on your gas cylinder was delivered but not buy in gas cylinder still now. Every month this issue continue, then your import labour charges 100 /- extra and can't give to bill! Why? That's mistake your (Company) or working labour's, i don't know, but this issue solve to me as early as possible...
                    Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                      K
                      kopal jauhari
                      Apr 12, 2020
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                      Sir,
                      I am located at bangalore, karnataka and from past 2 months i am getting regular messages on the indane gas cylinder delivery whereas i do not have any gas connection on my name. I noticed them today. Please find the invoice numbers :[protected][protected][protected][protected]
                      Kindly assist.

                      Regardskopal
                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                        S
                        Selim Yusuf Rahaman
                        from Arambagh, West Bengal
                        Apr 12, 2020
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                        I have booked a cylinder through Paytm [Payment also done] on 12th April, 2020. But I have got sms & email for payment due from IOC. Showing status of Cylinder payment is Unpaid or Due. Please resolve this Issue as soon as possible. I attached transaction receipt .

                        Consumer No - [protected]
                        Contact No- [protected]
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                          B
                          bhaskar kant
                          Apr 12, 2020
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                          Cylinder booked online booking no.[protected] payment made using gpay but distributor not received the money account distributor no.[protected]
                          Apr 12, 2020
                          Updated by bhaskar kant                           Receipt

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                            R
                            Ranjitha Raj
                            Apr 11, 2020
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                            Resolved

                            I had booked for a refill of indane gas on 22nd march 2020. Did online payment.. Of rs 807.5. And received a conformation receipt also. Order no.[protected]. Later received a msg telling its been cancelled due to change in rate. Later one more booking was created with new rate.. But we had to pay seperatly when the cylinder guy came.in the receipt there was no online paid. Had to pay 744+54to delivery guy. And he said to contact distributes for the refund. So that means we have to get a refund of 807.5. Kindly guide through this asap
                            Oct 24, 2022
                            Complaint marked as Resolved 
                            Refund has been given
                            Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                              P
                              Parameswaran Kandasamy
                              Apr 11, 2020
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                              Sir,

                              I try to book my cylinder sms, online or ivrs system, am getting a message that "refill order can not be created as open order already exists for the consumer". I visited my nearest indane servicing center but they can't solve my isssue.

                              For past 5 months i'm facing this issue every time i have to visit the agency for booking. Here the last 5 complaint list none of the resolved. Ticket closed after few days

                              [protected]
                              [protected]
                              1-[protected]
                              1-[protected]
                              1-[protected]

                              My consumer number is 17624
                              Supplier : sree revathy gas agencies
                              Place : chennai, medavakkam 600100
                              Please resolve my problem.

                              Thaks & regards
                              Paramesh
                              Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                S
                                saitee
                                Apr 11, 2020
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                                Dear team,

                                Why i am getting this massage when i am going to book cylinder?? I don't no who made this open order & why??
                                Refill order can not be created as open order already exists for the consumer.

                                Customer no. Cx3112884
                                Distributer code 177307
                                Lpg id [protected]
                                Mobile no. [protected]
                                Mail id [protected]@gmail.com
                                Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                  R
                                  Ruchin Saxena
                                  Apr 10, 2020
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                                  Address: Deori road Agra (U.P.)

                                  Dear sir/madam

                                  We would like to inform you that my name is ruchin saxena and my gas connection no. Is cx13131937/[protected] its registered with gururakha gas service saheed nagar agra
                                  We are not getting my lpg subsidy since long time while my sbi saving account no.[protected] please look into this asap and do the needful
                                  My email is - ruchin. [protected]@rediffmail.com
                                  Phone no. Is - [protected]
                                  Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                    S
                                    Senthilkumar84
                                    Apr 9, 2020
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                                    I have booked a cylinder on 6th april'2020 Ref no.[protected] at the same day i will make the payment from phonepe app and got the payment successful message, but not credited our consumer invoice, and the agency also collect that amount of 761.50/- so kindly refund the same
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                                      V
                                      Vishnu prasad.v
                                      Apr 9, 2020
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                                      Address: Velachery

                                      I'm using indane gas cylinder. The agency name is sabha gas agency which is located in velachery. Every time when they deliver the cylinder they demand 50 extra above original bill amount. I have informed them about this many times but no action was taken. Sometimes delivery person behaving rude and when i try to raise this concern with the agency i will get no proper response from them.
                                      Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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                                        N
                                        n.muthurajan
                                        from Bengaluru, Karnataka
                                        Apr 9, 2020
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                                        Address: kottamedu kanchipuram district

                                        I am living in nellikuppam village kanchipuram district my consumer number is [protected] and i had booked a gas cylinder on 30th march and my invoice was generated on 4th april with invoice number[protected] till date i am yet to receive my cylinder delivery. On my repeated call to the the agency arasu agency he his very rude in replying and disconnects my call. I am suffering without a cylinder for the past 4 days. Please do the needful at the earliest.
                                        Indian Oil Corporation [IOC] customer support has been notified about the posted complaint.
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